Introducing: Unique Driver Identifier System

What’s new We're excited to introduce a new identification system within the driver assignment modal that eliminates confusion and ensures accurate driver selection every time. The updated assign driver modal now displays unique identifiers alongside each driver profile, making it effortless to distinguish between drivers even when they share similar names or lack profile images. Each driver entry now prominently features their assigned vehicle plate number and complete phone number, creating a reliable identification system that works regardless of profile photo availability. Solving Common Identification Challenges This feature directly addresses two critical operational pain points. First, many drivers haven't updated their profile images, making visual identification impossible. Second, drivers with similar or identical names created confusion during assignment, leading to potential delivery errors. The unique vehicle plate number system provides an unmistakable identifier that's always current and visible.

When agencies access unassigned deliveries from the order page, they can now click the "Assign Driver" button to open an enhanced modal that presents drivers with comprehensive identifying information. The interface displays driver names, vehicle plate numbers (such as GH 7493-27), phone numbers, current active delivery counts, and last seen timestamps, giving agencies complete visibility into driver availability and identification. Key benefits: The combination of search functionality and unique identifiers dramatically reduces the time spent on driver assignment while virtually eliminating assignment errors. Agencies can quickly locate the correct driver using multiple identification methods, ensuring deliveries are assigned to the intended recipient every time.

This enhancement represents a significant step forward in making driver management more reliable and efficient, particularly for larger fleets where driver identification challenges are most pronounced.